Faq's

Do you ship internationally?
Yes, we ship worldwide. Shipping costs may vary and they’ll be calculated at checkout once you put in your location.
Where can I purchase Kyn?
You can purchase from us online here at www.kyn.supply. If you’re in the US you can also purchase us from our retail partner Ulta.
Do you accept returns?
We love providing you with high quality hair care made from clean ingredients that will improve the health of your hair. We do our best to ensure every product delivered to you is of the highest standard. However if your product is damaged, faulty, or not what you ordered please email hello@kyn.supply we’ll gladly refund or exchange your product. Unfortunately we don’t accept refunds for change of mind, so please choose carefully if a product is right for you. If you have any questions or need advice on which products will work best with your hair you can reach out to us at hello@kyn.supply
I’m vegan, can I use Kyn products?
All of our products are 100% vegan and cruelty free, certified by PETA. We don’t believe in harming any living beings for our own gain. We do believe in providing high quality products with clean ingredients that you can trust.
What do you mean by clean formula?
We only use ingredients that care for your hair follicles and scalp so you’ll have healthy hair free from build-up or irritation. We’ve identified common ingredients that can damage your scalp and hair follicles, are bad for the environment or your health, and we’ve ditched them. For more information on our clean formula have a look at our What do we mean by clean section. .